Owner of British Gas, the UK's largest residential gas supplier; generation capacity is primarily gas-backed with some legacy nuclear stakes and limited renewables; gas supply to homes remains the core business.
Green Score
- Greenwashing risk
- high
- Data confidence
- high
- Method
- how it is calculated
Climate Impact & Solution35%28
Does the core business genuinely avoid or reduce emissions, or build climate resilience? Share of revenue that is actually 'green'. Fossil-dependent models score low.
The core business remains mass retail supply of fossil gas for home heating — British Gas Energy alone generates ~£13bn in revenue with roughly half attributable to gas heating — while green products (heat pumps, EV chargers) are nascent and represent a small fraction of revenue; genuine climate impact is structurally negative until the gas book shrinks.
Decarbonization & Targets20%45
Credible, science-based targets (SBTi), a real net-zero plan with progress to date, and CDP disclosure — not just a dated press release.
Centrica has a net-zero 2040 Scope 1/2 target (brought forward from 2045) and a 50% interim GHG reduction by 2032, with 18% achieved by 2024, but SBTi validation remains pending because SBTi lacks an oil & gas sector pathway, and Scope 3 customer emissions — roughly 90% of total — are addressed only through an intensity metric rather than an absolute reduction target, weakening ambition materially.
ESG & Operations15%38
Operational footprint, labour and social practices, and governance quality across the company's own operations and supply chain.
Centrica has governance structures (board climate committee meeting three times a year, exec remuneration linked to climate KPIs, ISO 14001 EMS covering 79% of value-chain emissions), a just-transition commitment, and apprenticeship/green-skills programmes; however, the 2023 forced prepayment meter scandal — where vulnerable British Gas customers had meters forcibly installed — represents a serious social governance failure that significantly drags this score.
Transparency & Verification15%60
Quality of disclosure, independent third-party verification, and how much hard data backs the company's claims.
Centrica publishes full CDP Climate Change responses (Scopes 1, 2, and 3 all disclosed), a detailed TCFD-aligned report, a public Climate Transition Plan with quantified interim milestones, and key sustainability metrics are subject to independent limited assurance by DNV; however, CDP Climate score is listed as 'not disclosed' in third-party aggregators and SBTi validation is still absent, limiting the top-tier transparency rating.
Integrity15%32
Controversies, litigation, pollution, fossil-fuel lobbying, conflict-zone involvement and governance scandals. Higher means cleaner.
In early 2023 a Times newspaper undercover investigation exposed British Gas contractors forcing prepayment meters onto vulnerable and indebted customers, triggering a self-imposed suspension, an Ofgem review, significant reputational damage, and political scrutiny; combined with ongoing North Sea upstream gas production and a history of profiteering accusations during the 2022–23 energy crisis, material integrity concerns are well-documented.
Why it's on ClimateTicker
Centrica is an integrated UK energy incumbent whose core revenue still flows overwhelmingly from supplying fossil gas to homes and businesses through British Gas, making it structurally a laggard despite a credible-looking Climate Transition Plan. The company is genuinely investing in heat pumps, smart home tech, and low-carbon flexibility, but ~90% of its total GHG footprint sits in Scope 3 customer emissions from gas combustion — a figure that will remain large until the UK heating system is decarbonised. SBTi validation is still pending, the net-zero trajectory relies heavily on upstream gas exits happening on schedule, and a major social governance scandal in 2023 undermines integrity scores.
Commitments & Certifications
Controversy & Greenwashing Watch
Centrica continues to operate gas production fields in the North Sea with plans to utilise remaining reserves within five to ten years, conflicting with its green marketing positioning.centrica.com
Despite ~90% of total GHG emissions coming from customers burning fossil gas, Centrica only commits to a 28% GHG intensity reduction by 2030 rather than an absolute Scope 3 cut, a gap that risks being characterised as greenwashing.centrica.com
Centrica posted sharply higher profits during the UK energy crisis while millions of customers faced severe fuel poverty, fuelling accusations of profiteering and calls for stronger windfall taxation.knowesg.com
A 2023 Times undercover investigation revealed British Gas contractors forcibly fitting prepayment meters in the homes of vulnerable and debt-ridden customers, prompting a self-imposed pause, Ofgem scrutiny, and widespread public and parliamentary condemnation.centrica.com
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